This agreement shall be governed in accordance with Spanish and European legislation. To resolve conflicts and waiver any other jurisdiction, the parties, at their choice, can submit themselves to the home courts of the Customer.
The price of the products can be seen clearly on the website. The price and terms of the product may vary. The valid price and terms that are used will be those stated at the time the customer places the order. If the customer lives in the European Union, all the prices are including VAT. The shipping costs are not included in the price of the product. The shipping costs are paid by the customer and will be added to the total price of the selected products. The customer will be informed about the additional costs for delivery before being able to complete the transaction and receive a confirmation of the order.
The customer agrees to pay at the time of ordering. Shipping costs will be added to the initial web price when proceeding to checkout. Additional costs will be warned during checkout.
Proof of purchase corresponding to the order will be available and can be viewed and printed in the same web.
If the buyer prefers to pay by credit card, the customer´s order can only be recognized and be progressed when the payment is approved by the bank. The online credit card payment conducted by the “Secure Socket Layer”, will encrypt your credit card information during transmission. For safety reasons, Marina Racewear will check all the orders that will get paid by credit card. We accept American Express, Maestro and all Visa and MasterCard, which are verified by Visa as a secure payment method. In addition to this, any order that exceeds the limits set by Marina Racewear will have to be verified by sending a form of identification as a proof of residence by fax or e-mail.
Our platform integrates the SET model (Secure Electronic Transaction) that under international protocols Verified by Visa and MasterCard SecureCode , provides high security , data protection and limitations that validate the repetitive attempt shopping with the same card or IP address. In addition, the payment process works on a secure server using SSL (Secure Socket Layer).
Also, Marina Racewear states that do not have access to confidential data concerning the means of payment used and , therefore, not stores . Only the bank has access to the system and these data management mode of payments and collections which are inaccessible to third parties.
Marina Racewear acts as manufacturer, within the legally established under Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defense of Consumers and Users. The duration of this warranty is one year from the date of delivery on. It also guarantees that all products are made from materials that have appropriate official certifications from laboratories, offering the highest quality and free of defects or hidden defects. The warranty does not cover defects caused by neglect, beatings, use or tampering. Modified or repaired products -by the customer or different persons than the manufacturer- are excluded from warranty. The warranty shall not apply to visible defects and defects of conformity of the product, for which any claim must be made by the client in question within 7 days of delivery of the products. Customers shall keep the payment slip if they want to use warranty rights.
If the customer is not satisfied with a product, it can be exchanged or returned except for the underwear, within 15 days of the original delivery date of the order. Marina Racewear may refuse any claims made after the initial 15 days period. This return and replacement policy is based on these requirements:
The product must be in the same condition as delivered and will retain its original packaging and labeling.
The shipment should be submitted using the same box you have received or, alternatively, may be sent in a similar format to ensure repayment in perfect condition.
A copy of the delivery note must be included inside the package in which also returned/replaced products are. Return or replacement reasons must be also included.
If the return, replacement or cancellation is not attributable to Marina Racewear, shipping cost is borne by the customer.
Marina Racewear will manage the return order thru the same system used for payment within 48 hours from the arrival of the returned good.
Refund will depend on Credit Card and its issuer. The refund period will be up to 7 days for debit cards, 30 day for credit cards.
Marina Racewear will ship the products to the delivery address provided by the customer in the personal information required to create an account, indicating a normal working hours in which it can be delivered. Marina Racewear reserves the possibility of sending the same order divided in multiple deliveries.
Each delivery is considered completed from the moment in which the carrier put the product to the customer and report through the control system. Delivery time depends on the shipping of product availability and place of delivery, although the usual delivery of products in stock is 2 to 5 working days from the date of purchase.
In case of late delivery or logistical issues force majeure, Marina Racewear will inform the customer but in no case shall be responsible for the delay. The customer must check the condition of the package to the carrier, on behalf of Marina Racewear, make delivery of the product ordered, indicating on the delivery note any anomaly that could detect on the packaging. If later, after reviewing the product, the customer detects any incident such as stroke, fracture, signs of having been opened or any damage caused to it by the shipment, the customer agrees to notify Marina Racewear via e-mail in the shortest possible time and a maximum of 5 working days from the date of delivery.
The prices indicated in the section Shipping costs, refer to transport costs, and not to customs charges. If a package is stopped at customs, it will be buyer's responsibility to pay few taxes and fees tariff applied to the package. Marina Racewear not responsible for the cost of customs or delay that could lead them to the package delivery.
Shipping costs and delivery time for the orders will depend on the territory of destination , being followed the following rates:
|Canary Islandes||Own means||-|
|Ceuta and Melilla||Own means||-|
|Rest of UE||30€||5-6 days|
|Rest of the world||77€||5-6 days|